Frequently Asked Questions
Everything you need to know about shopping with Nura Beam.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days, while international orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Which payment methods do you accept?
Nura Beam LLC accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay.
Can I modify or cancel my order after it is placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Are your materials sustainably sourced?
We are committed to ethical fashion. Nura Beam partners with manufacturers who prioritize sustainable fabrics and fair labor practices to minimize our environmental footprint.