Returns & Exchanges
At Nura Beam LLC, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, we will help you find the right style or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing